How can I close or delete my account?
Gameloft ID
How do I join a Multiplayer race?
Multiplayer
How can I change my password?
Why is my game not connecting after the update?
Known Issues
My account is banned! Why?
Banned
Why don't I receive the Racer Shards I actually need?
Shop
I can’t supercharge my racer!
My progress in Season Missions is not registered.
More
What's happening?
Why the levels have been removed?
Star Fragment system
Adventure Road Mode in Disney Speedstorm
Will I lose any Racer Shards from my inventory under the new system?
How will I be able to earn additional Upgrade Coins?
How to report a Security Vulnerability or Data Security Issue
What is the size of the game?
Do I need to be connected to the Internet to play?
Where can I find my Player ID?
How do I save my progress?
How do I level up in the game?
What are events?
What are Leaderboard Events?
What can I win in an event?
How to find Microsoft Store order ID?
How do I earn game currencies?
Is Disney Speedstorm free-to-play?
How do I progress in the Season Tour?
How do I unlock Season Tour races?
How do I earn Medals?
What is the Golden Pass and how does it work?
What are the benefits of the Golden Pass?
How long are Golden Pass rewards available for?
What are the Daily Specials?
Can I play with my friends who are using other platforms?
Does Speedstorm support Steam Deck?
Which iOS devices does Disney Speedstorm currently support in Soft Launch?
How can I create an account?
What is the Gameloft Store?
If I get Disney Speedstorm from the Gameloft Store, can I still play with my friends on other platforms?
Why are you asking for my e-mail when making a purchase?
Need more help?
